About the Role

Help our customers succeed by providing exceptional support and guidance throughout their business journey. You'll be the first point of contact for our clients and play a crucial role in their success.

Key Responsibilities

Provide timely and accurate responses to customer inquiries via email and chat
Guide customers through our platform and services
Identify opportunities to upsell or cross-sell relevant services
Document customer feedback and work with product team on improvements
Maintain high customer satisfaction scores and retention rates

Qualifications

2+ years of experience in customer support or success
Excellent written and verbal communication skills
Strong problem-solving and empathy skills
Ability to work in a fast-paced environment
Knowledge of business incorporation or compliance is a plus

How to Apply

Interested in this position? Send us your resume and a brief cover letter explaining why you're a great fit for this role.

Apply Now

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